Documentation

Merchant Help Center & Tutorials

Everything you need to know about scaling your TikTok Shop affiliate network, shipping samples, and monitoring creator performance.

Learn how to share your custom brand portal URL with creators and start accepting applications in less than 5 minutes.

Navigate to your Brand Settings and copy your public portal link (e.g., /portal/your-brand).
Add this link to your TikTok Bio, Instagram Linktree, or Shopify footer.
Watch inbound creator applications stream directly into your Live Dashboard.

Understand the lifecycle of a creator application, from initial signup to automated shipping tracking updates.

Review inbound creators inside the 'Creators' tab and check their follower metrics.
Click 'Approve' to lock them into the campaign and trigger the free sample order.
Paste the courier tracking number into the input field to automatically notify the creator.
If they haven't posted 3, 7, or 14 days after shipping, CreatorFlow emails them a friendly reminder automatically — and flags them in your Overview dashboard so you know who to follow up with.

How our background infrastructure automatically finds every matching video a creator posts and logs daily view metrics.

Ensure your campaign has a required hashtag (e.g., #acmebeauty) set up.
Once a creator ships, we check their profile for videos using that hashtag — including if they post more than one.
Daily snapshots feed view counts straight into your Analytics Chart, broken down per campaign.

Commission Rate and Flat Fee both show up on your creator's application — here's what each one actually means for you.

Commission Rate is informational — TikTok Shop's own affiliate program pays that out automatically on sales.
Flat Fee is money you owe the creator directly, off-platform, once their video is verified.
Open any creator's card to see what's owed and mark it Paid once you've sent it — no spreadsheet needed.

Turn 'we sent out samples' into a real number — which creators are worth resampling, and which ones never posted.

Set a Sample Cost when you create a campaign — what the product itself cost you, alongside your existing Flat Fee.
Once a creator posts, log the revenue you attribute to them (from your own TikTok Seller Center) in their creator card.
CreatorFlow computes ROI automatically and gives you a plain-language recommendation — resample, follow up, or stop — plus an account-wide reliability stat on your Overview dashboard.

Give creators light guardrails up front, and keep track of TikTok Spark Ads codes once they post.

Add an optional Campaign Brief when creating a campaign — a few talking points and a suggested hook, not a script.
It's included automatically in the creator's approval email, so nobody has to chase it down separately.
Once a creator shares their TikTok Spark Ads Authorization Code, paste it into their video's card so you can boost their content as paid ads.